2.1 System Actions
With System Actions, you give your AI Agent or AI Copilot action instructions that are not based on the knowledge database, but rather on direct input from contacts, for example.
Here you will find all further information about System Actions:
System Actions2.2 MCP Server
You can connect your compatible systems (e.g., online shops like Shopify) via MCP Server to interact directly with your shopping cart in the chat.
Here you will find all further information about MCP Servers:
MCP Server