General nodes

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You can enlarge all screenshots by clicking on them. The screenshots show the node itself as well as the corresponding settings menu.

Use this node when you want to offer different paths based on a condition for the contact.

In our example: All contacts whose email address includes "company1" go path A, all other contacts go path B.

The conditions are executed by the system from top to bottom until a condition applies. All conditions after that are no longer executed.

Use this node when you want to perform an action based on keywords you have defined.

In our example: As soon as the contact sends the keyword "Support", the action connected afterward is triggered.

Use this node when you want to display one or more text blocks to your contacts. You can also add buttons or media.

In our example: After the text is displayed, the contact is shown two clickable buttons that lead them to the stored URL.

Use this node when you want to trigger an add-on offered by us during the conversation.

In our example: The Lime CRM add-on is triggered and the conversation is converted into a Lime CRM object. This happens in the background.