AI AgentThe AI Agent handles automated customer communication:
- Uses the knowledge database to provide precise answers to customer inquiries
- Available around the clock for immediate customer support
- Significantly reduces waiting time for customers
- Relieves the support team from recurring inquiries
Here you will find all further information about the AI Agent:
AI Agent
AI Agent 
AI CopilotThe AI Copilot supports support staff in providing excellent service:
- Suggests relevant answers based on the knowledge base
- Accelerates the handling of complex inquiries
- Ensures consistent answer quality across the entire team
- Enables employees to focus on demanding tasks
- Shortens onboarding times for new support staff
Here you will find all further information about AI Copilot:
AI Copilot
AI Copilot